FCRM Standard Operating Procedures Template (FCRM Tool #6)
This tool will support teams to develop standard operating procedures for the feedback, complaints and response mechanism implementation in their operating context.
Format:
This resource relates to the following project management standards and key actions. Click on the links below for guidance to carry out these key actions, and for links to any related policies and other resources.
- Standard 7: Realistic and participatory detailed implementation planning for program impact.