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Standard 17: Managing human resource transitions responsibly during project close-out.

Ensure continuity of adequate, qualified staff throughout close-out to fulfill commitments to all stakeholders.

  • Close-out [1]
  • Human resource management [2]
Phase: 
Close-out [1]
Category: 
Human resource management [2]
Key Action 1 [3] Encourage retention of key project staff until the end of the project period. [3]
Who

Project manager/chief of party; head of programming; human resources staff; country representative and senior management team; deputy regional director for program quality or management quality

When
  • For multi-year projects: Ongoing during the close-out period, with a more intensive focus in the final 6 months before the project end date. 
  • For projects of 12 months or less: Ongoing, with a more intensive retention focus from at least 3 months before the project end date.
Key Action 2 [4] Closely monitor close-out staffing plans and work with project staff to manage their separation from or transition within CRS. [4]
Who

Project manager or chief of party; Head of programming; head of operations; human resources staff; country representative and senior management team

When
  • For multi-year projects: After development of project close-out staffing plans, with more intensive monitoring of plans beginning 6 months before the project end date.
  • For projects of 12 months or less: After development of project close-out staffing plans, with more intensive monitoring beginning 3 months before the project end date.
Key Action 3 [5] Monitor staff resignation or transitions towards the end of the project, and arrange coverage as necessary. [5]
Who

Project manager or chief of party; Head of programming; head of operations; country representative and senior management team; human resources staff; deputy regional directors for program quality and/or management quality as needed

When
  • Throughout project close-out, particularly in the final months.
Key Action 4 [6] Support partners to implement their close-out staffing plans. [6]
Who

Project manager or chief of party; partner leadership; CRS human resources staff; country program or regional partnership specialists; country representative and senior management team members

When
  • For multi-year projects: Beginning 6-12 months before project end date, depending on project duration and complexity.
  • For projects of 12 months or less: Beginning at least 3 months before project end date.

Source URL: https://compass.crs.org/closeout/standard17
Published on CRS Compass (https://compass.crs.org)