Standard 14: Managing and developing human resources for quality project implementation.

Manage project human resources proactively through quality supervision, rigorous performance and development planning and assessment and timely action to address staffing needs.

Implementation [1]
Human resource management [2]

Phase:

Implementation [1]

Category:

Human resource management [2]

Key Action 1 [3]	Provide performance management support to project team staff according to their responsibilities and priorities. [3]
Who	Supervisor; country representative and senior management team; project manager/chief of party and other project team members (programming, finance and other operations)
When	Ongoing throughout implementation with key activities based on the CRS performance management calendar.

Key Action 2 [4]	Identify gaps in staff skills in project management, and develop and implement plans to address them. [4]
Who	Supervisors; project team members (programming, finance, and other operations); technical advisors; country representative and senior management team; project manager/chief of party
When	Annually, with regular check-ins throughout implementation.

Key Action 3 [5]	Prioritize staff care and support to encourage retention and project team continuity. [5]
Who	Supervisors; project manager/chief of party; country representative and senior management team; human resources manager or officer
When	Ongoing, but particularly at times of stress such as around major deadlines or project events.

Key Action 4 [6]	Monitor project staffing needs and act proactively to minimize gaps. [6]
Who	Project manager/chief of party; other supervisors; human resources manager and/or officer; senior management team
When	Ongoing, with periodic formal meetings as required.

Key Action 5 [7]	Support partners to strengthen human resource management and systems. [7]
Who	Project manager/chief of party and, as possible, a staff member with a background in human resources; CRS and partner human resource managers
When	Ongoing, based on identified needs in the partner capacity assessment using CRS’ Holistic Organizational Capacity Assessment Instrument (HOCAI)

Source URL: https://compass.crs.org/implementation/standard14

Published on CRS Compass (https://compass.crs.org)