Human resource management

The standards in this category promote responsive human resource management by both CRS and its partners, and include staffing planning; recruitment; orientation and onboarding; performance management; staff development; and staff care.

People make (or break) projects. CRS and partner staffing is not only the single largest expense for many projects; it is also the source of many project management challenges and risks, specifically: not having the right people in the right place at the right time. The standards in this category highlight the need for proper staffing planning and timely recruitment during project design; proactive and strategic recruitment and onboarding during start‐up; and effective human resource management during implementation and through to the end of the project, when staffing transitions can adversely affect close‐out.

DESIGN
S4	STANDARD 4: Staffing for quality (technically sound, timely and effective) project management. Plan for an adequate complement of CRS and partner staff for quality project management.

START-UP

STANDARD 9: Proactive recruitment and onboarding for timely start-up.

Staff the project in time with the right people using recruitment and orientation best practices.

IMPLEMENTATION
S14	STANDARD 14: Managing and developing human resources for quality project implementation. Manage project human resources proactively through quality supervision, rigorous performance and development planning and assessment and timely action to address staffing needs.

CLOSE-OUT

S16

STANDARD 16: Accountable and timely project close-out.

Close out the project in a way that is responsive and accountable to beneficiaries, partners, host or local governments and donors.

S17

STANDARD 17: Managing human resource transitions responsibly during project close-out.

Ensure continuity of adequate, qualified staff throughout close-out to fulfill commitments to all stakeholders.