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Privacy Policy

Catholic Relief Services (CRS) respects privacy and your rights to control your personal data. Your support, your privacy and your trust are very important to us and inform our policies about how we use and protect your personal information.

This Privacy Policy relates to the information collected and processed by Catholic Relief Services when you are interacting with the Compass website, https://compass.crs.org.  It describes the personal data we collect and explains why we collect it and how we use it. Our Privacy Policy also describes the choices you can make about how we collect, use and store your personal data.

WHO WE ARE

Projects are at the core of Catholic Relief Services’ mission to support vulnerable people around the world to meet their basic needs and positively transform their lives. The CRS project management standards support high-quality management of emergency and development projects across the agency.

CRS owns and manages the Compass website which guides staff and partners through the 18 project management standards, which are organized around four phases in the CRS project management cycle.

WHY WE COLLECT AND HOLD YOUR PERSONAL INFORMATION

We collect, hold and process your personal data for these reasons:

  • To keep a record of your interactions with us and the actions we have taken to respond to your inquiries

  • To follow up with you about specific questions, comments or feedback received from you.

HOW AND WHEN WE COLLECT INFORMATION ABOUT YOU

There is a contact form on the homepage of the Compass website for you to reach out to us with questions or comments. In addition, there is a feedback form accessed via a button on the sticky bar located on most pages of the website. The feedback form allows you to reach out with comments (such as errors or broken links you might find on the website), suggestions (on missing information we could add to a page), or specific questions or resource needs.

WHAT INFORMATION MIGHT THE COMPASS WEBSITE COLLECT ABOUT YOU?

The Compass website collects your first name, last name, email address, position, and organization (for those submitting feedback on the website or using a contact form to reach out to the website owners).

HOW WILL THE COMPASS WEBSITE USE YOUR PERSONAL DATA?

We use your personal data to follow up with you about specific questions, comments or feedback received from you.

WILL THE COMPASS WEBSITE SHARE YOUR PERSONAL INFORMATION WITH ANYONE ELSE?

The Compass website does not sell your information to anyone, including other nonprofit organizations and doesn’t share this information with any party.

HOW LONG WILL THE COMPASS WEBSITE KEEP YOUR PERSONAL INFORMATION?

The Compass website holds your personal information in our systems for up to two years.

HOW TO CONTROL WHAT WE SEND YOU OR REQUEST WE UPDATE YOUR PERSONAL INFORMATION

We will always honor your wishes. If you have any concerns about how your information is handled, to control what we send you or to request that we update your personal information, please e-mail us. Please provide us with your exact name and address. We will be sure your name is not on any list we share with other organizations. Please write to compass@crs.org.

HOW THE COMPASS WEBSITE KEEPS YOUR DATA SAFE

Your personal data is stored in a protected database that is hosted on one of our online secured servers. For your online security, we use industry-standard encryption technologies when receiving your personal data and responding to you. And we have security measures in place to protect against loss, misuse, or alteration of information that we have collected from you.

THE COMPASS WEBSITE’S USE OF COOKIES

For information on the types of cookies we use in this website, how we use them and how you can control your cookie preferences, please refer to the Compass website’s Cookies policy which may be found at https://compass.crs.org/cookie-policy

YOUR RIGHTS OVER YOUR PERSONAL DATA

You have a variety of rights with respect to your data, including the rights to see, update, restrict, object to the use of or withdraw use of your data. Depending upon where you are based and why we hold your data, you may have the right to request:

  • Access to the personal data we hold about you, including how we first obtained your details, free of charge in most cases (this is known as a 'Subject Access Request').

  • The correction of your personal data when incorrect, out of date or incomplete.

  • That we delete your personal data from our systems if you decide to opt out of the program (this is known as the "Right to be Forgotten").

  • You can contact us to request to exercise these rights at any time, see How to control what we send you or request we update your personal information for details of how to get in touch.

Right to be Forgotten

Upon request we will delete your personal data from our systems, to the extent that we are permitted to by law or regulatory guidelines.

Subject Access Requests

You have the right to request a copy of the personal information we hold about you. We will provide this as soon as possible, and within a month unless there are specific reasons why this would not be possible. We will always let you know if this is likely to be the case.

Checking your identity

To protect the confidentiality of your information, we will ask you to verify your identity before proceeding with any request you make under this Privacy Notice. If you have authorized a third party to submit a request on your behalf, we will ask them to prove they have your permission to act.

HOW TO FIND OUT MORE, OR MAKE A COMPLAINT ABOUT THE COMPASS WEBSITE’S APPROACH TO DATA PROTECTION

If you would like more information, to update your details or have any questions about this policy, please contact us by email at compass@crs.org. To make a formal complaint about the Compass website’s approach to data protection or raise privacy concerns directly with our data protection team, please contact: privacy@crs.org

CHANGES TO THE COMPASS WEBSITE’S PRIVACY POLICY

This Privacy Policy may be updated from time to time, so you may wish to check it each time you submit personal information to the Compass website. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use the Compass website to submit personal information to it. If material changes are made to the Privacy Policy, we will notify you by placing a prominent notice on the website.

THANK YOU FOR YOUR TRUST IN THE COMPASS WEBSITE

Your privacy is very important to us, and we want to make sure your experience with us is a positive one. We want to keep you informed about our work, important developments related to CRS Project Management standards and the interests we share, but we don't want to do that at the expense of your privacy or trust in us. If you have any concerns, please e-mail us at  compass@crs.org.

Last updated: November 26, 2018